Graphic West has parts & service for folding carton equipment we sell as well as all Jagenberg folding carton gluers, case packers and ancillary equipment.This support includes mechanical rebuild and repair, electrical/electronic troubleshooting, operator training and application support as well as a variety of upgrades and retrofit packages.
All of our brand new machinery includes an Ethernet router package for customer-authorized remote connection.This enables secure connection anywhere in the world for software downloads and remote diagnosis.In today’s global workplace, remote diagnosis can be very cost effective compared with travel time and related expenses.
We have our own staff of engineers and technicians covering USA and Canada.For installations abroad, we have international partners who are fully trained and capable to support our equipment.
Graphic West personnel also travel abroad when our specific expertise is requested or required.
About Graphic West Packaging Machinery
Graphic West continues to invest in ways that will support and advance our customer’s production objectives. Our growth has always been a function of evaluating and anticipating the ever-changing needs of the Folding Carton Industry.
The Graphic West reputation for Technical Expertise and real-world production solutions comes from many years of consistent support on Jagenberg folder-gluers and casepackers.
After a decade of suppying spare parts and premium reconditioned Jagenberg machinery, Graphic West now offers brand new equipment packages which are designed, manufactured and assembled in our 48,000 square foot facility in Manchester, CT.
This facility includes an engineering division specializing in mechanical 3D modeling on a CAD platform from SolidWorks. They also maintain an auxiliary 2D platform from AutoCAD for electrical schematics and legacy drawing files.